Shipping and Delivery Policy

Last updated on 10-01-2025

Welcome to WebInfine.com. This Shipping and Delivery Policy outlines the terms and conditions related to the electronic delivery of software products and services purchased through our platform.

Delivery Method

As a software company, we deliver all products and services electronically. Upon successful payment and verification, the software or service details will be delivered through one or more of the following methods:

• Direct download link sent to your registered email address.
• Access credentials or license keys provided through your customer dashboard on our website.
• API integrations or platform activation (for SaaS products).

Delivery Time

The delivery time depends on the nature of the product or service:

• Instant Delivery: Most products, including downloadable software and license keys, are delivered instantly upon successful payment.
• Custom Orders: For custom software or services, the delivery timeline will be specified during the purchase process and may vary depending on the complexity of the project.

Order Confirmation

Once your order is placed, you will receive an order confirmation email containing details of your purchase, including:

• Order ID
• Product or service details
• Payment receipt
• Delivery instructions or download links (if applicable)

Non-Delivery

If you do not receive the delivery email or access to your software within the expected time, please check the following:

• Ensure the email has not been filtered to your spam or junk folder.
• Confirm that the payment has been successfully processed.

If the issue persists, contact our customer support team at support@webinfine.com, and we will assist you promptly.

Refund and Cancellation

Our Refund Policy outlines the terms and conditions for cancellations and refunds. Please review it to understand your rights regarding non-delivery or issues with the software.

Contact Us

For any questions or concerns about this policy or your order, you can reach us at:

WebInfine Solutions
Email: support@webinfine.com
Phone: +91 77994 94056